Shipping and Returns

SHIPPING INFORMATION

Topps India Sports & Entertainment Company Private Limited, will generally ship in 2-5 business days after placing your order, unless otherwise stated

For deliveries of products with countdown clocks, such as TOPPS NOW, On Demands Set, Lost Rookies and more, please allow up to 20-25 business days after the timer has expired.

Shipping times are estimated and can vary depending on the nature of the product.

Please note: Customers are responsible for any import tax and duties.

Free shipping is available on all orders over ₹1000

RETURNS INFORMATION

All return requests need to be notified to our Customer Service team by clicking this link . Topps strongly recommends that all return shipping requests be sent in padded envelopes or packages so that proof of delivery can be obtained.

Please note: Topps is not responsible for lost, stolen, damaged, delayed, or misdirected mail and replacement cards will be dispatched within 2-4 weeks of receipt. Cards that cannot be replaced (or cards that Topps cannot replace for any reason) will be returned to the customer.

For returns from outside the purchasing country, please contact our customer service team to provide you with the correct delivery address.

Please note: we do not cover return postage costs and a DDP service (Delivery Duty Paid) should be used.

Returns fees incurred on a refused delivery will also be the responsibility of the buyer and will not be covered by Topps.

Please note: Once the order has been placed, it won't be possible to modify/update the address. Customers can cancel the order (if this has not been dispatched yet), update the address in the account settings and replace the order.

Refund Process

To request a refund, contact our Customer service Team with your order details as well as Bank Details.

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

Approved refunds will be processed within 4 to 5 business working days to the Bank details shared by you.

Cancellation Policy:

If the order of the item(s) that you want to cancel has not been shipped yet, you can raise your cancellation request. For that, send an email to our customer service team to cancel your order along with your order ID details.